Privacy Policy

The present privacy policy (the "Privacy Policy") is applicable to your access of the Website (hereinafter referred to as the "Website"). The present Privacy Policy is effective as of [January 2016] and applies to all users.


By accessing and ordering products on the Website, and by providing some Personal Information (as defined below) to Ingenium Naturals inc. through the Website, you confirm your agreement to be subject to the terms and conditions of the present Privacy Policy. If you do not accept these terms and conditions, please do not access or use the Site and provide Personal Information via the Site.

We reserve the right to change this Privacy Policy at any time by updating the present document. Any changes to the Privacy Policy will enter into force once it has been communicated to its users, through a message appearing on the Website itself.

Ingenium Naturals Inc. is determined to protect the privacy of all of the Website's users and to maintain the integrity of all information identifying a person ("Personal Information") that it gets, uses, holds or discloses through the Website. Our primary goal in collecting your Personal Information is to make sure your experience on the Website happens in a safe, quiet, efficient and personalized matter, and only collect the Personal Information that we deem necessary to achieve this goal.

If you choose to place an order through the Website, you will need to provide us with your postal address, credit card information, your delivery address and contact information, as well as your email address. Your credit card information is used to charge the value of the products ordered and all applicable service and delivery charges to your account, as well as to guarantee your payment.In addition, if you send us personal correspondence via email or by mail, or if other users or third parties send us correspondence about your activities on the Website, we may keep the information on a file in your name.

Ingenium Naturals Inc.’s Internet servers can obtain information, in a passive and automatic way, on the browsing habits of the Website's users, which can be linked to their Internet Protocol ("IP"
) addresses (which are unique Internet addresses assigned to all Internet users by their Internet service providers). The servers' databases may record statistical information such as the users' IP addresses, the type of operating system used, the time and duration of visits and pages requested. They can also identify categories of users based on the theme as the domain name or the type of browser. Such statistical information is usually collected and used by Ingenium Naturals Inc. in a way that does not identify users of the Website.

The Website may use other cookies. Cookies are small text files placed at the occasion of a consultation by the Website's server on the hard drive of the Website's users to memorize information attached to the browser used by the latter when it browses a website. Cookies can be stored on your hard drive or on a temporary file in which case they are erased when you turn off your computer browser. We may use these cookies to get information about your habits and past browsing activities in order to help us provide you with enhanced services. You can disengage our cookies using the properties of your Internet browser. Please refer to the help function on your browser for information on how to disengage cookies. Please note that when you disengage cookies, it is possible that certain functions of the Webite could not be exploited properly.

The Website may also contain links to other websites. They are provided as a reference and may have privacy practices and policies that are different from those of Ingenium Naturals Inc. Ingenium Naturals Inc. has no responsibility over the websites of those persons and you are encouraged to review the privacy policies of all such third parties if you choose to visit their website.

Individuals under the age of eighteen (18), may only use the Website and make purchases under the adult supervision of a parent or guardian.

We use the Personal Information kept on a file that we create on you, as well as other information we obtain from your past and current activities on the Website.

If you choose to purchase products on the Website, or if you give us for any reason whatsoever your financial information, we will use your address and your financial information to bill you and/or provide you with appropriate support

You also agree that we may use your Personal Information to communicate with you and provide you with information that, in some cases, matches your interests, such as targeted banner ads, administrative advice, product offers and communications that are useful to your use of the Website. If you do not wish to receive such communications, we invite you to advise us accordingly.

Ingenium Naturals Inc. will not disclose Personal Information for purposes other than those for which it was collected, except with the express consent of the Website’s user or as required by law or by a competent authority.

There are a variety of circumstances in which we may be required to disclose Personal Information to third parties. For example, Ingenium Naturals Inc. may disclose Personal Information to third parties hired to perform functions on our behalf or to a public authority or an agent of a public authority if, upon reasonable notice by Ingenium Naturals Inc. it appears there is an imminent threat to the life or to private property that could be avoided or minimized by the disclosure of that information.

In situations where we disclose Personal Information in accordance with this Privacy Policy, we disclose only the information that is required and, if it is reasonable and practical to do so, we sign a confidentiality agreement with third parties to whom we disclose the Personal Information.

It is also possible that we retain the services of third parties which we consider as service providers to facilitate or outsource one or more aspects of the business and operations relating to the products and services provided to you, especially for aspects related to web hosting, programming and payment. We can send some of your Personal Information directly to these providers. These service providers are subject to a duty of confidentiality towards Ingenium Naturals Inc. and to all the legal provisions that prevent them from using your Personal Information for any purpose other than to facilitate or carry out the mandate given by Ingenium Naturals Inc. unless we have your express consent or your permission to use additional information.

Some third parties may also unlawfully intercept transmissions or private communications, or access thereto; or users can make abusive or malicious misuse of the Personal Information they collect on the Website. Therefore, although we use practices conform to industry standards to protect your privacy, we cannot guarantee you that your Personal Information or your private communications will always remain private, and you should not expect them to remain private.

Ingenium naturals Inc. uses various means to protect your Personal Information. Only authorized employees and agents have access to Personal Information. Ingenium Naturals Inc. employees who have access to Personal Information receive training on how to protect your privacy. All computers on which is stored Personal Information are protected by passwords. Ingenium Naturals Inc. also uses data encryption, such as the Secure Socket Layer (SSL) protocol, for increased security of the Personal Information that you provide through the Site.

You are responsible for any actions taken using your user name and password, including fees charged to your account. We recommend that you never reveal you're Ingenium Naturals Inc. password to any third party. If you choose to share your user name and password or your Personal Information with third parties, you will be liable for any actions taken through your account and you therefore have an interest in reading the privacy policy of this third party beforehand. If you disclose your password, you may lose considerable control over your Personal Information and you may take the risk that legally binding actions be taken on your behalf. Thus, if the security of your password has been compromised, for whatever reason, you should immediately change it.

You can withdraw your consent to Ingenium Naturals Inc. management of your Personal Information by sending us a written request at the address given below, or by writing to, subject to legal and contractual restrictions, upon reasonable notice. However, it will reduce our ability to provide you with certain products and services.

You can also access and review your Personal Information held by Ingenium Naturals through your on line account. It may be asked that you to make your request in writing and attach a proof of your identity. The reason why we ask for identification documents is to ensure, among other things, that we do not disclose unintentionally your Personal Information to a third party claiming to be you.

Ingenium Naturals Inc. will occasionally update this Privacy Policy to reflect company and customer feedback. Ingenium Naturals Inc. encourages you to periodically review this statement to be informed of how Ingenium Naturals Inc. is protecting your information.

You can contact Ingenium Naturals Inc, customer service for any feedback or comments:

By mail:

Ingenium Naturals Inc.

Attn: Customer Service

P.O Box 34593 Place Cote Vertu

Saint Laurent, Québec

H4R 2P4

By telephone:
1 514 558 3879 (between the hours of 9 am and 5 pm ET Monday through Friday)

By email: (at any time)